Governor Kathy Hochul announced that New Yorkers can now apply for the Home Energy Assistance Program (HEAP), which provides up to $996 in heating support for qualifying households. The program’s launch had been postponed by roughly a month due to the recent federal government shutdown.
Governor Hochul criticized the delay, calling it “disgraceful that the federal government took so long to provide federal funding for critical heating assistance for families across the state,” and stressed her efforts to restore funding and help residents manage rising energy costs.
Eligibility for HEAP depends on factors including household income, size, heating method, and whether a vulnerable person lives in the home. Qualified households may receive one Regular HEAP benefit per season and could also access an Emergency HEAP benefit if they face imminent fuel shortages or risk of utility shutoffs. Applications are accepted online, by mail, or in person at local departments of social services. Older adults can seek assistance through their local office for the aging or by calling the NY Connects helpline at 1-800-342-9871.
The Office of Temporary and Disability Assistance administers the program, which is entirely funded by the federal government, and last year it provided Regular HEAP benefits to more than 1.5 million households. Commissioner Barbara Guinn underscored the program’s importance, describing it as a “lifeline for thousands of low- and moderate-income households” and encouraging eligible families to apply without delay.
Governor Hochul also encouraged residents to enroll in the state’s Energy Affordability Program, which offers up to $500 in annual energy bill discounts. Officials estimate that around 1.5 million additional households statewide may be eligible for these savings.






